Shipping Information

We know your pets can’t wait for their goodies, so we do our best to get everything to you quickly and safely!

Processing Times

• Orders are usually packed and shipped within 1–2 business days.

• You’ll receive a confirmation email with tracking details once your order is on its way.

Shipping Options

• Standard Shipping: [2 - 4 business days]

• Express Shipping: [1 -2business days]

• Free Shipping: Available on orders over [£45].

(Delivery times may vary depending on your location and the carrier.)

Packaging

We use recyclable and eco-friendly packaging whenever possible — better for your pets and the planet.

Tracking Your Order

You can track your package easily using the link in your shipping confirmation email.

Shipping Areas

We currently ship to all over the United Kingdom
If you’re outside our delivery zone, please reach out — we may be able to help.

Delays & Support

Sometimes carriers experience delays beyond our control (weather, holidays, etc.). If you ever have questions about your order, our team is here to help — just contact us at contact@melibu.co.uk